Wheelchair

Depending on the case, we use a partner clinic, a mobile assessment point, or direct family handover at the door. For a wheelchair, we confirm the fit on site, complete setup beside the family, and record the file step by step.

We prioritise files where loss of movement affects daily life most sharply, where lifting pressure falls heavily on the family, and where the need has been verified on site. In cases like Rima and Firas, we review urgency, space, and use together.

We do not leave support as equipment alone. Fit confirmation, setup, basic use guidance, the first trial turn, and the handover record are part of the process. When needed, we also provide added direction during the next field contact.

For every file, we work through verified local partners and field teams. Across our active network in 48 countries, we keep the same discipline by checking clinic links, the delivery chain, and the record process according to the type of support.

Whenever possible, we keep the family inside the process. During wheelchair handover, the child or adult remains with relatives while we review the use steps together. That turns the support from a delivery into a safer daily habit.

Once delivery is complete, we gather the footage, field note, and verification record. We then bring photo or video proof to you within 72 hours at the latest, so you can see the support becoming a concrete result rather than a vague promise.

Yes. We can turn monthly health support into equipment, medicine, assessment, or mobility assistance. Alongside files like this one in Zaatari camp, we also direct support quickly toward new needs across our active network in 48 countries.