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Home Privacy Policy

Privacy Policy



Effective Date: May 28, 2026 · Last Updated: May 28, 2026

Quenara Foundation is the humanitarian aid brand operated by No Name Foundation, a 501(c)(3) tax exempt nonprofit organization based in Dover, Delaware, USA (EIN: 35-2882867). This Privacy Policy explains how we collect, use, share, and protect personal data of donors, beneficiaries, volunteers, and website visitors. We are committed to transparency and to complying with the EU General Data Protection Regulation (GDPR), the UK GDPR, the California Consumer Privacy Act (CCPA/CPRA), the Children’s Online Privacy Protection Act (COPPA), and IRS Publication 1771 substantiation requirements for charitable contributions.

1. Who We Are

Legal entity: No Name Foundation, a Delaware nonprofit corporation recognized as tax exempt under Section 501(c)(3) of the Internal Revenue Code (EIN: 35-2882867).

Operating brand: Quenara Foundation, the public humanitarian aid brand under which we conduct field operations, fundraising, transparency reporting, and donor engagement.

Registered address: Dover, Delaware, USA.

Data controller: No Name Foundation is the data controller for all personal data processed through quenarafoundation.com and related donor systems.

Contact for privacy matters: privacy@quenarafoundation.com

2. Scope of This Policy

This Policy applies to personal data processed when you:

  • Visit quenarafoundation.com or any subdomain we operate;
  • Create a donor account, sign in, or manage your profile;
  • Make a one time or recurring donation in any supported currency;
  • Receive a tax deductible donation receipt issued under IRC §170(f)(8);
  • Subscribe to our newsletter, transparency reports, or impact updates;
  • Contact our help desk, submit a support ticket, or speak with a volunteer;
  • Apply to volunteer, partner with us, or work with our field teams;
  • Interact with us on social media platforms we operate;
  • Receive a humanitarian aid package from us as a beneficiary (limited categories).

This Policy does not cover third party services we link to but do not operate (for example, the Stripe payment portal, a local partner organization’s website, or a social media platform’s own policy). When you leave our website, please read the privacy policy of the destination site.

3. Personal Data We Collect

3.1 Information You Provide Directly

Category Examples When We Collect
Identity data First name, last name, salutation Account creation, donation checkout
Contact data Email address, postal address (optional), phone number (optional) Account creation, donation, newsletter signup
Donation data Donation amount, currency, frequency, fund/project designation, dedication message Each donation transaction
Payment data Payment method type (card brand, last four digits), billing country, billing postal code. full card numbers are never stored on our servers Checkout (collected by Stripe, our PCI DSS Level 1 payment processor)
Account preferences Communication preferences, language preference, currency preference, region preference Account settings, donation page interaction
Profile data Optional profile photo, biographical statement (volunteers only) Volunteer signup
Communication data Help desk ticket content, email correspondence, survey responses When you contact us
Children’s data We do not knowingly collect personal data from children under 13. See Section 11.5 N/A

3.2 Information Collected Automatically

Category Examples Source
Device data Browser type and version, operating system, screen resolution Your browser HTTP headers
Network data IP address (truncated where possible), approximate location (country, region), internet service provider Network connection
Usage data Pages visited, time on page, navigation path, referrer URL, search terms entered on the site Our server logs, Google Analytics 4
Cookie data See our Cookie Policy for the full list Cookies set on your browser
Transaction metadata Donation timestamp, exchange rate at time of charge, Stripe charge ID, refund status Our donor dashboard backend

3.3 Information We Receive From Third Parties

  • Stripe, Inc.: Tokenized payment information, fraud risk score, card brand and last four digits, currency conversion data, dispute and refund status. Stripe is our PCI DSS Level 1 certified payment processor.
  • Google Analytics 4 / Google Tag Manager: Aggregated and anonymized traffic data. IP anonymization is enabled.
  • Social media platforms (Facebook, Instagram, X, YouTube, LinkedIn, TikTok): If you choose to interact with our content or share a donation, the platform may pass us limited public profile data subject to its own policy.
  • Email service provider: Bounce status, open rate, click through data on emails we send to you.
  • Local partner organizations: Anonymized or aggregated beneficiary impact data (no individual donor PII is exchanged).

4. How We Use Your Data: Purposes and Legal Basis (GDPR Article 6)

Purpose Data Used Legal Basis (GDPR Article 6)
Process your donation and deliver aid Identity, contact, donation, payment Contract performance (Art 6(1)(b))
Issue IRS compliant tax deductible donation receipt under IRC §170(f)(8) and IRS Publication 1771 Identity, contact, donation amount, date Legal obligation (Art 6(1)(c))
Maintain donor account and provide donor portal dashboard (donation history, tax receipts, recurring management) Identity, contact, donation history, account preferences Contract performance (Art 6(1)(b))
Send transactional emails (donation confirmation, receipt, impact updates on the specific project you funded) Identity, contact, donation data Contract performance (Art 6(1)(b))
Send marketing emails (newsletter, campaign appeals, year end summary) Identity, contact, donation preferences Consent (Art 6(1)(a)) · You can withdraw consent any time
Comply with tax, anti money laundering, and sanctions screening laws Identity, donation, payment country Legal obligation (Art 6(1)(c))
Prevent fraud, abuse, and securing our infrastructure Network data, device data, transaction metadata Legitimate interest (Art 6(1)(f))
Improve our website, donation experience, and impact reporting Usage data, aggregated donation patterns Legitimate interest (Art 6(1)(f))
Respond to your help desk inquiries Communication data, account data Contract performance (Art 6(1)(b)) or Legitimate interest (Art 6(1)(f))
Defend our rights in legal proceedings Any relevant data on a individual basis Legitimate interest or Legal obligation

5. Sharing and Disclosure

We do not sell, rent, or trade your personal data. We share data only with trusted service providers (data processors) and only as necessary to operate the foundation.

5.1 Service Providers (Data Processors)

Processor Service Data Shared Location
Stripe, Inc. Payment processing (PCI DSS Level 1) Payment data, billing data, transaction metadata United States (with EU subprocessors for EU transactions)
Hostinger International Ltd. Website and database hosting All stored on the site data (encrypted at rest) Frankfurt, Germany (EU data center)
Google LLC (Analytics 4, Tag Manager, Workspace email) Anonymized analytics, internal email Aggregated usage data, IP anonymized United States with EU subprocessing
Email service provider (Brevo / Mailchimp) Transactional and marketing email delivery Email address, name, donation context EU and United States
n8n (hosted internally) Donation workflow automation, receipt generation Donation data, identity, contact EU data center
WhatsApp Business (Meta) Optional WhatsApp donor communications Phone number, message content (only if you initiate) United States with EU subprocessing
Cloudflare DNS, security, DDoS protection IP address, request metadata Global edge network

Each processor is bound by a Data Processing Agreement that requires confidentiality, security, and GDPR compliant safeguards including Standard Contractual Clauses for international transfers.

5.2 Legal Disclosures

We may disclose your data to government authorities, courts, or law enforcement if compelled by a valid legal order or to defend against a legal claim. We will challenge overly broad requests and notify you where legally permitted.

5.3 Business Transfers

In the unlikely event of a merger, acquisition, or asset transfer involving No Name Foundation, your personal data may be transferred to the successor entity. We will provide notice and you will retain all rights under this Policy.

5.4 With Your Consent

We may share data with other parties if you direct us to do so or give explicit consent. For example, you may choose to make a donation public on our transparency ledger; in that case only your first name, last initial, city, and donation context are displayed.

6. International Data Transfers

No Name Foundation is based in the United States, but we serve donors and beneficiaries in many countries and rely on processors located in both the EU and the US. Where personal data of EU/UK residents is transferred outside the EEA/UK, we rely on:

  • EU Standard Contractual Clauses (SCCs) approved by the European Commission;
  • UK International Data Transfer Addendum approved by the Information Commissioner’s Office;
  • Supplementary technical measures including encryption in transit (TLS 1.3) and at rest (AES-256);
  • Periodic transfer impact assessments.

You may request a copy of the relevant transfer mechanism by emailing privacy@quenarafoundation.com.

7. Data Retention

Data Category Retention Period Reason
Donation records and tax receipts 7 years after the calendar year of donation IRS requirement for tax exempt organizations (IRC, Form 990)
Donor account data Active account: until you delete it. Inactive account: up to 3 years after last login, then deletion or anonymization. Service continuity, donor convenience
Marketing email subscriber list Until you unsubscribe Consent based
Help desk tickets 2 years after ticket closed Quality assurance, dispute resolution
Server access logs 90 days, then deleted or aggregated Security and fraud prevention
Stripe payment records Per Stripe’s own retention policy (typically 7 years for tax) Stripe’s compliance obligations
Newsletter open and click tracking 2 years after collection, then aggregated Campaign effectiveness analysis
Cookie data See Cookie Policy , varies by cookie Per cookie purpose

8. Your Rights

8.1 GDPR / UK GDPR Rights (EU and UK Residents)

Under Articles 15 to 22 of the GDPR, you have the following rights:

  • Right of access (Article 15): Request a copy of the personal data we hold about you.
  • Right to rectification (Article 16): Ask us to correct inaccurate or incomplete data.
  • Right to erasure (Article 17): Ask us to delete your data, subject to legal retention requirements (e.g. IRS tax records).
  • Right to restriction (Article 18): Ask us to limit how we process your data while we verify a request.
  • Right to data portability (Article 20): Receive your data in a structured, commonly used, machine readable format.
  • Right to object (Article 21): Object to processing based on legitimate interest, including direct marketing.
  • Right not to be subject to automated decision making (Article 22): We do not make decisions about you based solely on automated processing.
  • Right to withdraw consent (Article 7(3)): Withdraw consent for any consent based processing at any time.
  • Right to lodge a complaint: File a complaint with your local supervisory authority. A list of EU authorities is available at edpb.europa.eu/about-edpb/about-edpb/members_en. UK residents may contact the Information Commissioner’s Office at ico.org.uk.

To exercise these rights, email privacy@quenarafoundation.com with the subject line GDPR Request. We will respond within 30 days. We do not charge a fee for reasonable requests.

8.2 CCPA / CPRA Rights (California Residents)

If you are a California resident, you have the following rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act:

  • Right to know: Request disclosure of the categories of personal information collected, sources, purposes, and third parties with whom it has been shared in the past 12 months.
  • Right to delete: Request deletion of personal information we collected from you, subject to legal exceptions.
  • Right to correct: Request correction of inaccurate personal information.
  • Right to opt out of sale or sharing: We do not sell personal information. We do not share personal information for across contexts behavioral advertising.
  • Right to limit use of sensitive personal information: We collect only the minimum necessary sensitive data (payment information processed by Stripe).
  • Right to non discrimination: We will not discriminate against you for exercising your CCPA rights.
  • Right to authorized agent: You may designate an authorized agent to make requests on your behalf, subject to identity verification.

To submit a CCPA request, email privacy@quenarafoundation.com with the subject line CCPA Request. Identity verification will be required to protect your privacy.

8.3 Children’s Online Privacy Protection Act (COPPA)

We do not knowingly collect personal data from children under the age of 13. Our donation platform requires donors to be at least 18 years old or to have parental consent. If we become aware that we have inadvertently collected data from a child under 13, we will promptly delete it. If you are a parent or legal guardian and believe your child has provided us with personal data, please contact privacy@quenarafoundation.com immediately.

8.4 Other Jurisdictions

Donors in Canada (PIPEDA), Brazil (LGPD), Singapore (PDPA), Australia (Privacy Act), and other jurisdictions may have additional rights under their national privacy laws. We honor reasonable requests under any applicable law. Contact us at privacy@quenarafoundation.com.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the website, remember your preferences, secure your session, and understand usage. For the full list of cookies, their purpose, duration, and how to opt out, please see our Cookie Policy.

You can manage cookie preferences through our consent banner or your browser settings. We honor the Global Privacy Control (GPC) signal from your browser as an opt out of sale/sharing under CCPA.

10. Marketing Communications

We send marketing emails only with your explicit consent. Every marketing email includes an unsubscribe link in the footer. You can also manage your communication preferences from your donor dashboard. Transactional emails (donation confirmation, tax receipt, account security) are not marketing and continue regardless of your marketing preference.

11. Security

We take reasonable and appropriate measures to protect personal data:

  • Transport security: TLS 1.3 encryption for all data in transit (HTTPS).
  • Storage security: AES-256 encryption at rest for databases and backups.
  • Payment security: Card data is tokenized and processed by Stripe (PCI DSS Level 1). We never store full card numbers, CVV codes, or magnetic stripe data on our servers.
  • Access controls: Role based access, multi factor authentication for staff, audit logging.
  • Vulnerability management: Periodic security scans, dependency monitoring, prompt patching.
  • Incident response: Documented data breach notification procedure compliant with GDPR Article 33 (72-hour notification to supervisory authority where required).

No method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we work hard to protect your data and to be transparent if a breach occurs.

12. Your Choices

  • Access and update your data: Log in to your donor dashboard at /hesabim/ (TR) or /my-account/ (EN).
  • Manage email preferences: Use the unsubscribe link in any marketing email, or update preferences in your account.
  • Manage cookies: Click “Cookie Preferences” in our footer or use your browser settings.
  • Delete your account: Request deletion by emailing privacy@quenarafoundation.com. We will retain donation records for the legally required period.
  • Do Not Track: We do not currently respond to Do Not Track signals because no industry standard exists. We do honor the Global Privacy Control signal.

13. Third Party Links

Our website may contain links to third party websites, services, or social media platforms that we do not control. We are not responsible for their privacy practices. Please read their privacy policies before sharing any personal data with them. Notable third parties:

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make material changes we will:

  • Post the revised Policy on this page with a new “Last Updated” date;
  • Notify registered donors by email at least 14 days before the change takes effect;
  • Where the change relates to consent based processing, seek fresh consent before applying the change.

We encourage you to review this page periodically.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

  • Email (privacy matters): privacy@quenarafoundation.com
  • Email (general): info@quenarafoundation.com
  • Postal address: No Name Foundation, Dover, Delaware, USA
  • Help desk: /help-center/ (EN) / /yardim/ (TR)

We aim to respond to all reasonable inquiries within 30 days. For GDPR data subject requests we respond within one month, extendable by two months for complex requests under Article 12(3).


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